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Job Description
We are looking for a structured and detail-oriented person to join our clients Operations team. In this role, you will support your senior colleagues by managing customer, subscription, and asset data in the systems. You will play a key role in ensuring data accuracy and customer satisfaction by identifying, understanding, and solving data-related issues.
Key responsibilities:
- Update and manage customer and asset data in our clients systems, ensuring high quality and accuracy.
- Collaborate with senior team members to understand data dependencies and make necessary adjustments.
- Solve service and billing support cases, working closely with customers to find the best solutions.
- Assist in testing new IT developments, ensuring accurate data input and extraction.
- Identify patterns in recurring issues and contribute to improving business processes.
- You hold a relevant University degree.
- You have experience in data analysis and working with data systems.
- You have strong skills in Excel and a solid understanding of data management.
- Experience with system or software testing is a plus.
- You are fluent in English, both spoken and written.
Personal Qualities
We are looking for a structured and meticulous individual who thinks independently and has a strong eye for detail and data quality. You enjoy problem-solving, particularly when it involves investigative work to identify the root cause of data issues.Additionally, you possess excellent communication skills, allowing you to clearly explain solutions to both customers and colleagues.
Company Description
Our client is owned by the Swedish state and works to enable a fossil-free life within a generation. Here you are encouraged to discover your strengths and differences so that you, as a consultant, will have the opportunity to be your best self.Our client encourages and challenges your personal development!
About Job Busters
Job Busters is an authorized staffing and recruitment company targeting white-collar workers and was started in 2011. We at Job Busters care about our consultants and our goal is always to build long-term relationships with both consultants and clients.Our goal is always to match our clients' dream candidates with our candidates' dream jobs!
When you join Job Busters
As a consultant at Job Busters, you can feel secure with a collective agreement, available consultant managers and committed recruiters. As a consultant, you also get access to our network of exciting companies and clients! For us, it is important that you as a consultant feel comfortable, feel a sense of security and community with us as an employer.We offer an occupational pension, salary change and the option of flexpension. You also get access to our benefits portal, where in addition to wellness allowance you have access to lots of discounts and offers in wellnes, home and leisure, transport, healthcare and much more!
Your well-being is of the highest priority for us, and we therefore offer you as an employee Corporate Health Care to deal with all the challenges of everyday life, both at work and in private life.
Salary
As agreed.
Admission and Application
Full time, office hours. Our client wishes to start 2024-10-14 and the assignment is expected to run until 2025-10-31 with possibility of extension. You will be employed by Job Busters as a consultant with our exciting client. Send in your application in English (preferably in Word format) as soon as possible, as interviews take place continuously.