[ref. v23022522] Platform Engineer - Office systems and tools
That’s why we connect ambitious people abroad with their families and friends back home so they can support each other emotionally and financially, and lead more enriched lives.
Our ambitious team reflects our international audience. We are a diverse group of people from all over the world that come together every day—and we’re looking for others driven by the same desire to create meaningful products that bridge cultural and geographic distances.
The Role
At Rebtel, we are on a mission to break down communication barriers and connect people worldwide. As a leading technology-driven telecommunications company, we offer innovative solutions that empower global communities. Our team thrives on collaboration, diversity, and a fast-paced, entrepreneurial spirit.
We are looking for a proactive and hands-on platform engineer to ensure our team has the tools, support, and infrastructure needed to work efficiently and securely. If you are passionate about IT operations, end-user support, and automation, this is a great opportunity to contribute to a growing tech company with an international team.
Your responsibilities
End-User Support & IT Operations- Act as the primary point of contact for IT support across Rebtel’s offices, assisting employees both onsite (Stockholm HQ) and remotely.
- Manage onboarding and offboarding of employees, including account setup, device provisioning, and access management.
- Troubleshoot and resolve hardware, software, and connectivity issues for macOS, Windows, and Linux users.
- Ensure seamless operation of conference rooms, video conferencing, and office IT infrastructure.
- Maintain and support Rebtel’s corporate applications, including Google Workspace, Slack, Atlassian, and other SaaS tools.
- Monitor and maintain office IT infrastructure, including Wi-Fi, VPNs, network security, and firewalls.
- Implement and enforce IT security policies, including device encryption, access control, and endpoint security solutions.
- Assist with software deployments, system updates, and IT automation projects.
- Maintain identity and access management through tools like Google Workspace, Okta, or Azure AD.
- Identify opportunities to automate repetitive IT tasks using scripting (e.g., Bash, PowerShell, Python).
- Maintain and improve IT documentation, including troubleshooting guides and IT policies.
- Work closely with DevOps and Engineering teams to enhance internal IT infrastructure.
- 3+ years of experience in IT support, system administration, or IT operations.
- Strong troubleshooting skills in macOS, Windows, and Linux environments.
- Experience managing cloud-based IT environments (Google Workspace, Microsoft 365, or similar).
- Good understanding of networking fundamentals (Wi-Fi, VPN, TCP/IP, DNS, DHCP).
- Hands-on experience with IT security best practices and endpoint management tools.
- Familiarity with MDM solutions (Jamf, Intune, or similar) is a plus.
- Experience working with automation and scripting (PowerShell, Bash, Python) is a plus.
- Previous experience in a fast-growing tech company/startup environment is a bonus.
- Be part of an innovative, diverse, and tech-driven company with a global impact.
- Work in a modern and flexible office environment in Stockholm.
- Opportunity to work on cutting-edge IT projects and automation initiatives.
- Competitive salary, benefits, and professional growth opportunities.
- Comprehensive Pension Plan
- Health Checkups and Private Medical Insurance
- 10k Bucket (net) for wellness allowance and travel (benefit taxed)
- Discount on gym memberships
- Bonus program
- Parental leave pay
- 30 days of annual vacation
- Relocation support for a smooth transition if you're joining us from afar
- A modern office in central Stockholm
Rebtel is an international workplace and at the office we speak English, therefore high English proficiency is required.
We are Rebtel. We come from all around the world, to create products for anyone who has crossed a border. We believe in equal opportunity and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.