Nordic Speaking Customer Experience Specialist - Remote in Greece

Patrique Mercier Recruitment is thrilled to announce a vacancy for a Nordic Speaking Customer Experience Specialist in a remote role based in Greece. This position is ideal for individuals fluent in one or more Nordic languages who are passionate about providing outstanding customer service.

In this role, you will directly engage with our Nordic-speaking customers, assisting them with inquiries, resolving issues, and ensuring a satisfying experience with our services. If you are driven, enjoy helping others, and are looking for a flexible work opportunity, we invite you to apply!

• Provide exceptional support to Nordic-speaking customers via phone, email, and chat.
• Answer inquiries and deliver accurate information about our products and services.
• Effectively resolve customer complaints and ensure high satisfaction levels.
• Document customer interactions accurately and maintain updated records in our systems.
• Collaborate with team members to continually improve service quality and efficiency.
• Stay knowledgeable about our offerings and provide relevant product advice.
• Contribute to team discussions on best practices to enhance the customer experience.

• Fluency in one or more Nordic languages (e.g., Swedish, Danish, Norwegian, Finnish) and English, both written and spoken.
• Experience in customer service or a related field is highly desirable.
• Excellent communication skills with a focus on customer satisfaction.
• Strong analytical and problem-solving skills with a solution-oriented approach.
• Ability to work independently and manage time effectively in a remote work setting.
• Attention to detail and commitment to delivering high-quality service.
• Proficient in using customer support technology and software.
• A friendly, positive attitude and a passion for teamwork.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )