Join us as a NIO House Specialist - Redefine the Customer Experience!

We Are NIO:

Are you ready to join us on this inspiring journey?

Our Story and Vision:

As pioneers in battery-swapping technology, autonomous driving techniques, and the innovative Battery as a Service (BaaS) model, we aim to create a seamless car ownership experience centered around the user.

Your Role as NIO Space Specialist:

As a NIO House Specialist, you’ll take the lead in planning and executing engaging events that strengthen our connection with users and showcase NIO’s innovative vision. You’ll also ensure smooth daily operations, support user interactions, and maintain our premium showroom environment.

• Event Planning & Execution: Organize and execute community and showroom events, ensuring alignment with NIO’s values and goals. Set up, manage, and break down event spaces while engaging attendees to promote the brand.
• Customer Engagement: Welcome users, provide detailed product and service information, and support test drives with professional demonstrations.
• Showroom Maintenance: Keep the space clean, organized, and visually appealing while ensuring vehicles are properly displayed and maintained.
• Fleet Coordination: Prepare vehicles for test drives, coordinate maintenance, and track fleet schedules to ensure readiness.
• Operational Support: Assist in day-to-day tasks such as scheduling, resource allocation, and supporting seamless test drive and showroom activities.
• Collaboration: Work with internal teams to deliver a cohesive user experience and provide valuable feedback for improvement.

We’re Looking for Someone Who:

• You put customers first and understand that great service is a mindset, not just a statement.
• You have several years of experience in retail and premium products, with a passion for EVs.
• You may have a background in event management or promotion.
• You are approachable, open-minded, and easy to communicate with.
• You thrive in team-based environments and naturally collaborate with others.
• You have a winning attitude, a strong service orientation, with a sense of humor.
• You bring positivity, ambition, and a drive to create exceptional customer experiences.

Qualifications:

• Flexible to work on weekdays and weekends
• Valid driver’s license (B)
• Fluent in spoken and written Swedish; adequate English
• Completed high school education (post-secondary education is a plus)
• Previous experience with planning and arranging events
• Previous experience with sales

This is more than a job — it’s a chance to join a dynamic team shaping the mobility experiences of the future. Does this feel as exciting to you as it does to us? Submit your CV (in English) and be a part of NIO’s future!

About NIO as a Global Company:

As a global user-focused company, NIO has organized its operations worldwide. Depending on the position you apply for, it may be necessary to involve recruitment managers outside the European Economic Area (EEA), such as from other NIO group companies like NIO Co., Ltd. in Shanghai, China, or NIO USA Inc. in Palo Alto, USA. If data is processed in countries outside the EEA, NIO uses standard contractual clauses published by the European Commission with appropriate technical and organizational measures to ensure that your personal data is handled according to European data protection standards.

Workplace:

Welcome to NIO Space Täby at Gustaf Bergs väg 13, 183 34 Täby!

We look forward to hearing from you and learning how you want to help shape the mobility experiences of the future!